SMS Messaging Consent

Who sends these messages

Text messages from (888) 643-8291 are sent by GetSkiTickets.com LLC, doing business as Get Ski Bots, which operates the AI phone assistant on that number on behalf of Splash Lagoon Indoor Waterpark. Messages are branded as Splash Lagoon because that is the business the caller contacted and the business the message concerns.

How a guest opts in

Consent is obtained verbally, in real time, during a phone call that the guest themselves placed. There is no list, no signup form, and no imported contacts. The sequence is:

  1. The guest calls (888) 643-8291, Splash Lagoon’s published guest line.
  2. The assistant helps them choose lodging and assembles their booking.
  3. At the payment step, the assistant asks whether the guest would like a secure payment link sent by text.
  4. If the guest says yes, the assistant asks for the mobile number and reads it back to confirm before sending.
  5. A single message is sent to the confirmed number.

No message is ever sent to a number that has not been requested on a live call. Numbers are not collected from any other source, are not purchased or shared, and are not used for marketing.

What the guest actually hears

This is the wording the assistant uses on the call. Consent is requested explicitly, the disclosures below are read aloud before anything is sent, and the number is confirmed back.

  • Assistant: “I can text you a secure link to finish your payment. That’s one message, and one more if you’d like your booking confirmation sent too. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Our messaging terms and privacy details are at getskibots.com/sms-consent. Would you like me to send it?”
  • Guest: “Yes.”
  • Assistant: “What’s the best mobile number for that?”
  • Guest: Provides their mobile number.
  • Assistant: “I have that as [number]. Is that right?”
  • Guest: “Yes.”
  • Assistant: “You’re all set, sending it now. Open that link to finish your booking, and reply STOP at any time to opt out.”

If the guest declines, no message is sent and the assistant offers to have a team member follow up instead.

Messaging terms

  • Message frequency: one message per booking, occasionally a second confirming the reservation. Not recurring.
  • Cost: message and data rates may apply, depending on the guest’s mobile plan.
  • Opt out: reply STOP at any time. Opting out does not affect the guest’s ability to complete a booking by phone.
  • Help: reply HELP, or call (888) 643-8291.
  • Content: transactional only. No marketing, promotional, or recurring messages are sent from this number.
  • Data: mobile numbers are used solely to send the message the guest requested. They are never sold, shared, or used for any other purpose. See our Privacy Policy, section 7 (Text Messaging), for full details.

What guests receive

Only transactional messages relating to the booking the guest was making on the call. Typically one message per booking, occasionally a second confirming the reservation. There are no promotional or recurring messages.

  • Splash Lagoon: here’s your secure link to finish your booking: [link] Reply STOP to opt out.
  • Splash Lagoon: your reservation is confirmed. View details: [link] Reply STOP to opt out.

Opting out and getting help

Reply STOP to unsubscribe immediately. You will receive: “Splash Lagoon: you’re unsubscribed and won’t receive further messages.” You can still complete your booking by phone.

Reply HELP for assistance. You will receive: “Splash Lagoon: for help with your booking call 888-643-8291. Reply STOP to opt out.”

Every message includes opt-out instructions. Message and data rates may apply.

Record of consent

Because consent is verbal, it is captured in the call recording and the conversation transcript for the call on which it was given, along with the mobile number the guest confirmed. These records are retained and can be produced on request.

Contact

GetSkiTickets.com LLC (dba Get Ski Bots)
1001 Bannock St. #461, Denver, CO 80204
getskibots.com
Privacy Policy

Splash Lagoon Indoor Waterpark · splashlagoon.com · (888) 643-8291