PRIVACY POLICY FOR GET SKI BOTS, A DBA OF GET SKI TICKETS, LLC.

Last Updated: January 31, 2025

Introduction

Welcome to Get Ski Bots (“we,” “our,” or “us”), a DBA of Get Ski Tickets LLC. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you interact with our AI chatbot services.

By using our chatbot services (“Services”), you agree to the practices outlined in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

A. Information You Provide Directly

  • Chat Interactions: Any information you submit via the chatbot, including your name, contact details, and messages.
  • Bookings & Transactions: If applicable, information related to ski pass reservations, customer support requests, or other purchases.
  • Survey & Feedback Data: Responses to surveys, feedback forms, or promotional offers.

B. Automatically Collected Data

  • Usage Data: Pages visited, chatbot interactions, timestamps, and engagement metrics.
  • Device & Browser Information: IP address, browser type, device type, and operating system.
  • Location Data: Approximate geographic location (city-level) based on IP address.

C. Third-Party Data

We may receive additional data from ski resorts, partners, or integrated booking platforms to enhance chatbot interactions.

2. How We Use Your Information

We use collected data to:

  • Provide customer support and respond to inquiries.
  • Facilitate bookings and transactions.
  • Improve chatbot functionality and user experience.
  • Analyze trends and improve service performance.
  • Prevent fraud, enforce policies, and comply with legal obligations.

3. How We Share Your Information

We do not sell personal data, but we may share information in the following cases:

  • With Partner Resorts & Service Providers: To facilitate bookings and customer support.
  • With Analytics & Security Providers: To improve chatbot performance and security.
  • For Legal Compliance: If required by law, court order, or to protect our rights.

4. Data Retention & Security

We retain your data only as long as necessary for service functionality and legal compliance. Security measures include encryption, access controls, and secure data storage.

5. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request a copy of your data.
  • Disable chatbot interactions at any time.

To exercise your rights, please contact us at [email protected].

6. California Collection Notice

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), requires that we provide the following notice regarding the personal information we collect:

A. Categories of Personal Information Collected

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers: Name, email address, IP address, and other unique identifiers.
  • Internet Activity: Chatbot interactions, browsing behavior, and analytics data.
  • Geolocation Data: Approximate location based on IP address.
  • Other Information: Any personal details voluntarily submitted via the chatbot.

B. Purpose of Collection

We collect this information to:

  • Provide customer support and respond to inquiries.
  • Facilitate bookings and transactions.
  • Improve chatbot functionality and user experience.
  • Comply with legal requirements.

C. Your Privacy Rights (California Residents Only)

As a California resident, you have the right to:

  • Request details about the personal data we collect, use, and share.
  • Request deletion of your personal data (subject to legal exceptions).
  • Opt out of the sale or sharing of personal data.
  • Correct inaccurate personal information.

To submit a request, email us at [email protected].

 

8. AI & Automated Decision-Making

Our chatbot is powered by AI and may automate responses based on previous interactions. However, human support is available when needed.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: